FAQs

Billing

If you are set up for Credit Card Auto payment, your payment will be processed on the 10th of the month following your invoice date.

You are billed for your trash on a quarterly basis. Invoices are due on the 15th of the month.

  • Pay Online
  • Pay over the phone by calling 231-943-8088. We accept credit, debit, or check-by-phone.
  • Setup Automatic payment by calling: 231-943-8088
  • Mail payments to: American Waste P.O. Box 1030, Kalkaska, MI , 49646
  • Pay in person at one of our many locations.
If you find you are unable to pay your bill, please call our office at 231-258-9030 or 231-943-8088 to let us know. We will work with you to avoid a service interruption.

Yes! If you pay a year in advance, we thank you with a free month of service.

** Limited to select areas, some restrictions apply, please call customer service for more information.

Recycling

Please refer to our Recycling page found here for more information about what we accept and do not.

While you no longer have to remove labels and caps, we ask that you please rinse all containers of debris.
We do accept phone books for recycling free of charge at the Wood Road Drop-off Center June through August only each year.

Waste Disposal

The 2016 cleanup schedule is posted on the Calendar of Events.

We offer a wide variety of containers. Please visit our Commercial Waste Services page to review them. 

Certainly taking out the trash is a household chore that can easily be forgotten. Please call our office at 231-258-9030 or 231-943-8088 as soon as you realize the oversight and we can advise you of available options. It's likely that the remedy will be to put out two weeks of accumulation the next week. If this amounts to extra bags beyond your service allotment, we will note this in your account at this time to forgo additional charges.

In order to ensure your trash will be picked up, please have your bags or cart street-side by 7 a.m. Your pickup time may be influenced by many factors, such as weather, staffing and equipment. Therefore, we cannot guarantee your pickup time.
Call 231-258-9030 or 231-943-8088 to arrange a bulky item pickup. The charge varies based on the size, type and quantity. You can also haul the item to one of the American Waste Disposal Centers, which are open to the public for disposal.

Containers are available in different sizes to meet the needs of your remodeling or cleanup project. Pricing varies depending on container size, your location and the number of days needed. View our container sizes.